Weight Loss Programmes

Noom® vs Second Nature

Weight loss programmes can provide a helpful structure for your health journey when you feel out of control with unhealthy habits. They can also be a great way to join individuals going on the same journey, which can be incredibly motivating.

Everyone is different, and there is not a one-size-fits-all approach to choosing a weight loss programme. It ultimately depends on what suits your individual needs and what fits into your lifestyle.

Many people find online weight loss programmes more convenient and easier to fit into daily life. To save you tiresome research and help to answer some important questions, this guide compares two popular online weight loss programmes; Noom® and Second Nature.

Both Noom® and Second Nature focus on behaviour change and sustainable weight loss. Both programmes provide you with the same coach throughout the programme, allowing you to build a relationship with your coach.

The main difference is that Second Nature health coaches are registered dietitians or nutritionists, whereas Noom® coaches are not required to be registered with a professional body. Noom® focuses mainly on calories and diet, whereas Second Nature tackles weight loss from all angles, including nutrition, exercise, sleep, and behaviour.

Trustpilot score

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Noom® Second Nature
Star rating 4 stars 5 stars
Score 4.2 / 5
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4.9 / 5
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Signing up

Noom® Second Nature
Free trial
(limited access trial period for £1)
Clear breakdown of costs
Clear cancellation policy
Length of programme Core: 4 months

Part 2: ongoing.

Core: 3 months.

Sustain (optional): ongoing.

Easy to cancel
Refund policy Full refund (apart from £1 admin fee) if cancelled within 14 days. After this point, any charges non-refundable. Full refund if cancelled within 14 days. After this point, any charges non-refundable.
Refer-a-friend scheme
(not for customers in the UK)
Easy to include family

Nutrition

Noom® Second Nature
Dietary approach Low fat Lower carb
Caters to vegetarian
Caters to vegan

Support

Noom® Second Nature
Tailors the plan around diabetes
Tailors the plan around other health issues
Access to registered dietitian or nutritionist
Weekend support available
Phone support available
Daily support from coach

Programme features

Noom® Second Nature
Encourages daily weigh-ins
App
Recipe videos
Exercise videos
Weighing scales and activity tracker provided
(on tech plan)
Tracks sleep
Tracks steps
Education of nutrition science
Counting/point system
(calories represented by traffic light system)
Food diary feature
Food diary reviewed by health coach
Accessible on all device types
(only accessible on mobile)

Pricing

When programmes provide price plans in different formats, it can be hard to accurately compare prices. To make this easier, we have calculated the price of monthly basic price plans on each programme to show you how costs compare over 3, 6, and 12 months (as of June 2019). All admin fees are included in these prices.

Both programmes provide the same coach throughout the whole programme that you can build a relationship with. The difference is that all Second Nature personal coaches are registered dietitians or nutritionists, rather than an individual from any health-related background (as with Noom®).

Registration to a professional body requires a nationally recognised nutrition or dietetics degree. Weekly face-to-face sessions with a registered dietitian or nutritionist can be very expensive (£40-£100/hour). We have added a column representing this to compare costs (Weekly Nutritionist – WN).

Monthly (basic) digital subscriptions:

Noom® Second Nature WN
Registered dietitian or nutritionist coach
The same, personal coach throughout the programme
3 months £47/month £35/month £300/month
6 months £47/month £23/month £300/month
12 months £47/month £16/month £300/month

Noom® provides discounts when you sign up to longer subscriptions, but then you are locked into a non-refundable contract.

Example nutrition query response

Nutrition is a major part of any weight loss journey. Therefore, it is important to receive accurate and reliable nutrition advice. We asked each programme a common nutrition-related query to see how the information provided as an answer compares.

Q: Are eggs bad for your cholesterol? Should I avoid them?

Noom®’s answer:

“No single food will stop or start weight loss. It’s all about balance! I suggest consulting with your doctor regarding specific needs (i.e. cholesterol).”

Second Nature’s answer:

“Eggs are a rich source of dietary cholesterol. It was previously thought that cholesterol-containing foods increase blood cholesterol and the risk of heart disease and strokes. However, this has not been shown to be the case as dietary cholesterol is poorly absorbed from the digestive system, and if cholesterol is absorbed, the body will produce less of it to balance out (and prevent blood cholesterol levels rising). Therefore, you do not need to be restricted unless recommended to do so from your GP/Healthcare professional. Eggs are among the most nutritious foods on the planet providing good quality protein as well as being loaded with vitamins and minerals.”

Take home message

  • When choosing a weight loss programme, it is important to consider what would fit into your lifestyle and help you achieve your goals.
  • For those who find face-to-face weight loss meetings uncomfortable or inconvenient, online programmes are a better option.
  • Noom® and Second Nature are both fully online.
  • Second Nature provides a registered dietitian or nutritionist personal health coach, whereas Noom® coaches are not required to be registered with a professional body.
  • Noom® has a clear guide of foods to eat or avoid, however, the focus is on reducing calories and daily weigh-ins, which might not benefit those with an unhealthy relationship with food.
  • Second Nature provides you with an education of nutrition science, allowing you to make informed decisions yourself and develop a healthy relationship with food in the long-term.
  • Customer support is very limited with Noom®, whereas Second Nature provides weekend and phone support options.

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Write a response

Janet Gould
23 May, 2020

I have an account with you, and have just noticed today another payment of of over £100, coming out of my account. I would like to stop my subscription with your self. I know I will have to pay this mth. But as for June 2020, I will not pay any more. I’ve not even used or looked at the account.
Please take this now as a cancellation. Also I would like a refund.
Yours, mrs janet Gould.


Sharonmurray602@yahoo.co.uk
20 May, 2020

I want my £119.00 you have took out my account I haven’t revived ANYTHING FROM YOU SO WHY ARE YOU TAKING MONEY OUT MY ACCOUNT!!!!!!


Sarah Donohue waite
16 May, 2020

Hi, I have downloaded zoom several months ago but uninstalled as I was not using it and didn’t have enough money to pay. I have just seen that I have been charged £79. Can I have my account stopped and request a refund. Sorry I thought uninstalling would stop any payment. My transaction number is: 5M770130X5957081T


Stewart TAYLOR
11 May, 2020

I need to adopt better eating habbits to improve on health and life’s chances.


Nikki Chaplin
10 May, 2020

I need to lose weight but don’t tend to stick to anything