Weight loss programmes can provide a helpful structure for your health journey when you feel out of control with unhealthy habits. They can also be a great way to join individuals going on the same journey, which can be incredibly motivating.
Everyone is different, and there is not a one-size-fits-all approach to choosing a weight loss programme. It ultimately depends on what suits your individual needs and what fits into your lifestyle.
Many people find online weight loss programmes more convenient and easier to fit into daily life. To save you tiresome research and help to answer some important questions, this guide compares two popular online weight loss programmes; Noom® and Second Nature.
Both Noom® and Second Nature focus on behaviour change and sustainable weight loss. Both programmes provide you with the same coach throughout the programme, allowing you to build a relationship with your coach.
The main difference is that Second Nature health coaches are registered dietitians or nutritionists, whereas Noom® coaches are not required to be registered with a professional body. Noom® focuses mainly on calories and diet, whereas Second Nature tackles weight loss from all angles, including nutrition, exercise, sleep, and behaviour.
Trustpilot is a platform where consumers can leave reviews and scores reflect overall customer satisfcation.
|Score||4.2 / 5
|4.9 / 5
(limited access trial period for £1)
|Clear breakdown of costs||✗||✓|
|Clear cancellation policy||✓||✓|
|Length of programme||Core: 4 months
Part 2: ongoing.
|Core: 3 months.
Sustain (optional): ongoing.
|Easy to cancel||✓||✓|
|Refund policy||Full refund (apart from £1 admin fee) if cancelled within 14 days. After this point, any charges non-refundable.||Full refund if cancelled within 14 days. After this point, any charges non-refundable.|
(not for customers in the UK)
|Easy to include family||✗||✓|
|Dietary approach||Low fat||Lower carb|
|Caters to vegetarian||✓||✓|
|Caters to vegan||✓||✓|
|Tailors the plan around diabetes||✓||✓|
|Tailors the plan around other health issues||✗||✓|
|Access to registered dietitian or nutritionist||✗||✓|
|Weekend support available||✗||✓|
|Phone support available||✗||✓|
|Daily support from coach||✗||✓|
|Encourages daily weigh-ins||✓||✗|
|Weighing scales and activity tracker provided||✗||✓
(on tech plan)
|Education of nutrition science||✗||✓|
(calories represented by traffic light system)
|Food diary feature||✓||✓|
|Food diary reviewed by health coach||✗||✓|
|Accessible on all device types||✗
(only accessible on mobile)
When programmes provide price plans in different formats, it can be hard to accurately compare prices. To make this easier, we have calculated the price of monthly basic price plans on each programme to show you how costs compare over 3, 6, and 12 months (as of June 2019). All admin fees are included in these prices.
Both programmes provide the same coach throughout the whole programme that you can build a relationship with. The difference is that all Second Nature personal coaches are registered dietitians or nutritionists, rather than an individual from any health-related background (as with Noom®).
Registration to a professional body requires a nationally recognised nutrition or dietetics degree. Weekly face-to-face sessions with a registered dietitian or nutritionist can be very expensive (£40-£100/hour). We have added a column representing this to compare costs (Weekly Nutritionist – WN).
|Registered dietitian or nutritionist coach||✗||✓||✓|
|The same, personal coach throughout the programme||✓||✓||✓|
Noom® provides discounts when you sign up to longer subscriptions, but then you are locked into a non-refundable contract.
Nutrition is a major part of any weight loss journey. Therefore, it is important to receive accurate and reliable nutrition advice. We asked each programme a common nutrition-related query to see how the information provided as an answer compares.
Q: Are eggs bad for your cholesterol? Should I avoid them?
“No single food will stop or start weight loss. It’s all about balance! I suggest consulting with your doctor regarding specific needs (i.e. cholesterol).”
“Eggs are a rich source of dietary cholesterol. It was previously thought that cholesterol-containing foods increase blood cholesterol and the risk of heart disease and strokes. However, this has not been shown to be the case as dietary cholesterol is poorly absorbed from the digestive system, and if cholesterol is absorbed, the body will produce less of it to balance out (and prevent blood cholesterol levels rising). Therefore, you do not need to be restricted unless recommended to do so from your GP/Healthcare professional. Eggs are among the most nutritious foods on the planet providing good quality protein as well as being loaded with vitamins and minerals.”
I have an account with you, and have just noticed today another payment of of over £100, coming out of my account. I would like to stop my subscription with your self. I know I will have to pay this mth. But as for June 2020, I will not pay any more. I’ve not even used or looked at the account.
Please take this now as a cancellation. Also I would like a refund.
Yours, mrs janet Gould.
I want my £119.00 you have took out my account I haven’t revived ANYTHING FROM YOU SO WHY ARE YOU TAKING MONEY OUT MY ACCOUNT!!!!!!
Hi, I have downloaded zoom several months ago but uninstalled as I was not using it and didn’t have enough money to pay. I have just seen that I have been charged £79. Can I have my account stopped and request a refund. Sorry I thought uninstalling would stop any payment. My transaction number is: 5M770130X5957081T
I need to adopt better eating habbits to improve on health and life’s chances.
I need to lose weight but don’t tend to stick to anything