Security Best Practices

When you use Second Nature, we have a few recommendations for making your experience safe and secure.

  • Use a complex password. We have a password policy at Second Nature, but it never hurts to use a combination of letters, numbers, and other characters.
  • Do not write your Second Nature password down anywhere or tell it to anyone. If you forgot it, you can reset it at
  • Log out of the website on computers or mobile phones that aren't yours.
  • Use a password or fingerprint scanner to secure your mobile phone - like TouchID on your iPhone.
  • Do not reply to emails from Second Nature asking for your password or credit card details. We will never do this. If you're not sure, email or speak to your Second Nature health coach.